Privacy Policy - Lake View, village Borovoye
-
Privacy policy
RULES FOR ONLINE ROOM (SERVICE) RESERVATIONS
USING THE EXELY BOOKING ENGINE
Effective date/last update: September 27, 2024
These Rules have been developed by HOTEL SALES WIZARD LLC FE (hereinafter referred to as EXELY), the copyright holder of the EXELY Booking Engine software, and apply when you (the User) book Rooms (Services) through the EXELY Booking Engine. Any booking of Rooms and additional Services made on the Hotel's website is carried out through the EXELY Booking Engine.
By using EXELY Booking Engine, you confirm that you have read and understood these Terms and Conditions and agree to comply with and abide by them. If you disagree with any provision of the Terms and Conditions, you are not entitled to use EXELY Booking Engine.
These Terms may be changed without prior notice. The amended Terms shall come into force on the date of publication on the websitewww.exely.com and in EXELY Booking Engine. If the User does not agree with the changes made to the Terms, they must stop using EXELY Booking Engine.
EXELY Booking Engine is a booking service that provides Users with the technical ability to independently book Rooms (Services) in Hotels.
Room (Services) means a set of services for temporary accommodation in Accommodation Facilities, as well as other services booked by the User using EXELY Booking Engine.
Hotel means premises provided for accommodation Rooms (Services) (Hotel, Sanatorium, Mini-hotel, Hotel complex, etc.).
User means you, the person who books a Room (Services) using the EXELY Booking Engine, or the person you represent.
EXELY is not an agent of the Hotel selected by the User or an intermediary between the User and the Hotel. EXELY does not make reservations for the User at the Hotel.
EXELY does not charge the User for booking Rooms (Services) at Hotels through the EXELY Booking Engine.
RESERVATION AGREEMENT
The User and the Hotel enter into an agreement on the preliminary reservation of the Room (Services) selected by the User after the reservation fee has been paid. Any claims and obligations in connection with the services provided shall be settled between the User and the Hotel. The party liable to the User under the agreement between the User and the Hotel is the Hotel where the Rooms (Services) are booked. A completed reservation can be paid for using any method available on the EXELY booking service, unless the Hotel has restricted the choice of payment methods. In the event that third parties, such as agents, technical intermediaries, or account owners used to accept payments for reservations made by the User through the EXELY Booking Engine, are involved in the reservation process, the Hotel remains the party responsible to the User for providing the reserved Rooms (Services) and for any refunds. The Hotel has the right to offer non-refundable rate plans. Under the terms of non-refundable rate plans, in case of cancellation or refusal to check in, the prepayment amount (partial or full) is not refunded and is retained by the Hotel as a penalty. Before completing the booking, you must carefully read the terms and conditions of special offers. The hotel where the User has booked a Room (Services) and accommodation issues documents confirming the period of stay and the method of payment used: acquiring or deferred electronic payment. The Room (Services) is reserved for the User during the booking process. Confirmation of the booking or pre-booking (depending on the selected payment method) is displayed on the screen immediately after the booking operation is completed. We recommend that Users print this confirmation and keep it for their records. In addition, the booking confirmation will also be sent to the email address or phone number provided by the User during the booking process.
The Hotel or the EXELY service may contact you via email, phone, SMS, WhatsApp, Viber, or social media (such as Facebook) for the following purposes:
to confirm your personal information or booking details;
to notify you of an incomplete booking;
to remind you of an upcoming booking a few days before check-in;
to send you promotional offers from the Hotel after your departure, as well as other marketing communications;
to request a review of the Hotel;
to request feedback on the online booking service;
to offer visa support, airport transfer services, or flight booking assistance;
to invite you to participate in a hospitality market survey.
HOTEL INFORMATION
The international star rating system for hotels is designed to assess the quality of hotels. The star rating information for the Hotel provided in the EXELY Booking Engine is provided by the Hotel. THIS INFORMATION IS NOT VERIFIED BY EXELY. Hotels independently submit all additional information, descriptions, prices of rooms (services), their location, and other data to the EXELY Booking Engine.
EXELY is not responsible for any incorrect information provided by the hotel.
ROOM RATE (SERVICE)
All prices listed by the EXELY booking service are set by the hotels and are valid for all types of bookings under the terms and conditions determined by the hotels. Bookings are made at prices valid for the intended period of stay. Special offers created by Hotels in the EXELY Booking Engine are automatically taken into account when the system calculates the cost of accommodation. The Hotel guarantees that the prices for rooms and services displayed in the EXELY Booking Engine are valid for each booking.
All prices indicated by the Hotel in the EXELY Booking Engine are valid for one room/apartment/house during the selected period of stay and include (non-taxable) services (for hotels only) specified in the Room (Services) description. In accordance with applicable internal rules and regulations, Hotels are required to set prices including taxes in the EXELY Booking Engine. However, such prices may not include certain fees imposed by local authorities.
Prices in the EXELY Booking Engine are displayed in the currency used by the Hotel. The booking service allows prices to be converted into other currencies.
PAYMENT OPTIONS FOR RESERVATION
By Bank Card via EXELY Booking Engine using Online Payment Gateway:
• In the EXELY Booking Engine, the User selects the “Bank Card” payment method and pays the amount specified by the Hotel in the payment window of the Payment System.
• If the User pays only part of the cost of the Room (Services) during booking, the remaining amount is paid upon check-in at the Hotel.Deferred Electronic Payment:
• The User may either enter the booking information in the EXELY Booking Engine or provide it directly to the Hotel without EXELY’s involvement.
• Based on the information provided by the User or the Hotel, the EXELY Booking Engine sends an automatic email with the booking details and a payment link.
• The User follows the link to pay via bank card.
• Once the payment is completed, the EXELY Booking Engine generates and sends a Booking Confirmation to the User's email address.
• If only a portion of the Room (Services) cost is paid during booking, the balance is payable upon check-in at the Hotel.
• Payment must be completed within the period specified by the Hotel during the preliminary reservation.
• If the User fails to pay on time, EXELY will automatically cancel the booking.
Bank Transfer (Wire Payment):
• If the User selects Bank Transfer, they will receive the Hotel’s bank details for payment.
• After completing the transfer, the User must send a payment confirmation to the Hotel.
• The booking is considered confirmed only after the Hotel verifies receipt of funds.
• The deadline for payment is determined by the Hotel.
• Failure to pay on time may result in automatic cancellation of the reservation.Credit Card Guarantee
• The User provides their credit card details in the appropriate fields in a secure window with the domain name exelypayments.com.
The domain exelypayments.com is owned by EXELY.
The entered information is transmitted to the selected Hotel via secure communication channels through a secure server as a booking guarantee.
The Hotel independently decides whether to charge the User’s credit card using its own acquiring system.
If the Hotel is unable to perform the operations required to secure the reservation using the provided credit card, it has the right to cancel the User’s reservation.
• The User is responsible for ensuring that their credit card is valid and that sufficient funds are available to complete the transaction.“Bank card guarantee”
• The user enters their bank card details in the appropriate fields in the window that opens with the domain name exelypayments.com. The domain name exelypayments.com belongs to EXELY.
The information entered will be sent to the hotel selected by the user via secure communication channels through a secure server as a booking guarantee.
The hotel independently decides whether to debit funds from the user's bank card through the hotel's acquiring system.
If the hotel is unable to perform the bank card transactions necessary to secure the order, it has the right to cancel the user's reservation.
• The user is obliged to ensure that their bank card has not expired and that there are sufficient funds in the account to make the payment.
“Payment upon check-in”
• The user pays for the reservation upon arrival at the hotel.
MODIFICATION OF RESERVATION
EXELY Booking Engine allows the User to modify the following reservation details:
• check-in / check-out dates
• early check-in and late check-out options
• additional services (available only in hotels)
• guest contact information
• guest comments
• room type (available only in hotels)These changes apply only to already confirmed bookings.
Users can only edit this information in the EXELY Booking Engine by clicking on the link in the booking confirmation received by email.
It is prohibited to make any changes that affect the prepayment using any of the payment options offered by EXELY Booking Engine.
You can cancel your booking in EXELY Booking Engine and make a new booking with the necessary changes. Before doing so, please read the Cancellation Policy.
CANCELLATION OF RESERVATION
To avoid confusion, reservations are always canceled through the EXELY Booking Engine service. EXELY Booking Engine guarantees that the hotel where the reservation needs to be canceled will be immediately notified of this action. Reservations can only be canceled in the EXELY Booking Engine system using the link and access code from the Reservation Confirmation sent by email after the reservation is completed. A notification of the reservation cancellation is sent to the User after the relevant procedure is completed. If the User is unable to cancel the reservation as described above, we recommend contacting the Hotel's reservation department. If the User has paid by credit card or used a deferred electronic payment, the payment amount will be refunded and transferred to the credit card or digital wallet used for payment within the period specified by the payment service provider. This period usually does not exceed 45 business days from the date of payment made in the EXELY Booking Engine. The time between the refund transaction and the actual crediting of funds to the User's account depends on the internal processes of the bank and the payment service provider. If the “Credit Card Guarantee” payment method is used, the Hotel is responsible for refunding the amount transferred from the account. In case of cancellation, we recommend contacting the Hotel directly to resolve the refund issue. In case of late cancellation or no-show, the Hotel has the right to charge a penalty. Each Hotel sets its own cancellation policy, including the terms and amount of the penalty. When booking a Room (Services), you must carefully read the booking conditions, special offers, and late cancellation conditions set out on the Hotel's website, the booking service, and in the booking confirmation. In case of early departure of the guest, the Hotel has the right to impose a penalty in connection with the losses incurred.
INFORMATION SECURITY
The information specified by the User as necessary for making a reservation is transferred to the Hotel. Some of this information may be sent to a third party. Such a third party has the right to send the User an email to obtain feedback on the quality of the Room (Services). The User has the right to unsubscribe from third-party mailings in the first email received. By accepting the terms of these Rules, the User consents to the collection, systematization, accumulation, storage, clarification (updating and modification), use, and transfer of personal data to the Hotel and third-party providers, as well as to the depersonalization and deletion of their personal data (name, email address, phone number, and citizenship, and other data provided by the User through the EXELY Booking Engine). This personal data is requested in order to provide services to the User or to respond to their requests. The specified data is contained in the Booking Confirmation, reporting, and accounting documents. Email addresses are used to collect feedback on the quality of the services offered by the Hotel. The User consents to any actions with personal data in accordance with the EXELY Booking Engine Privacy Policy and Cookie Policy for the purposes of the User Agreement. These purposes include online booking at the Hotel, generating reports and accounting documents, and receiving feedback on the quality of the services provided by the Hotel. If the User is provided with promotional emails, they have the option to unsubscribe from such mailings. Personal data is processed by EXELY Booking Engine in accordance with the EXELY Booking Engine Privacy Policy and Cookie Policy.
OTHER PROVISIONS
All information in the EXELY Booking Engine is as accurate as possible. However, errors and typos cannot be completely ruled out. All information about hotels (photos, prices, and text descriptions of rooms and services) is provided by the hotels themselves. Hotels are solely responsible for any inaccuracies in such information.
The user uses the EXELY Booking Engine at their own risk. The EXELY Booking Engine is provided to the user “as is.” EXELY bears no responsibility, including responsibility for the fulfillment of the user's goals through the EXELY Booking Engine. EXELY bears no responsibility for any losses incurred by the user as a result of using the EXELY Booking Engine.
EXELY's liability is in any case limited to the amount of 100 euros, which is imposed only in the event of proven fault on the part of EXELY.
These Terms constitute an agreement between the User and EXELY regarding the procedure for using the EXELY Booking Engine and supersede all previous agreements between the User and EXELY.
CONTACTS
EXELY - IP LLC “HOTEL SALES WIZARD”, taxpayer identification number 310 463 717, legal address: Republic of Uzbekistan, city of Tashkent, Mirabad district, MFO “New Mirabad”, 71, 73, 75-UI Nukus Street.
Hotel - Lake View LLP, 070140012990, 010000, Astana, Mukhtar Auezov, house 8, apartment/office 3, +77752892739, lakeviewborovoe@gmail.com -
PRIVACY POLICY AND USE OF COOKIES IN THE BOOKING SERVICE
PRIVACY POLICY AND COOKIE USAGE IN THE BOOKING SERVICE
EXELY BOOKING ENGINE
Effective date / Last updated: 05.11.2024
GENERAL PROVISIONS
“HOTEL SALES WIZARD” LLC FE (“EXELY”, “We”, “our” or “us”), acting as a personal data processor, has prepared this Privacy Policy (hereinafter the “Policy”) to explain how we collect, use, transfer, and protect your information when you book Rooms (Services) at a Hotel using the EXELY BOOKING ENGINE booking service (the “System”).
LLP "Lake View", 070140012990, 010000, Astana, Mukhtar Auezov Street, building 8, apt/office 3, +7 775 289 2739, lakeviewborovoe@gmail.com (the “Hotel”) is the Controller of your personal data as defined by the applicable personal data protection legislation. It is important that you read this Policy and understand for what purposes and how we process your Personal Data when booking Rooms (Services) through this System.
This Policy applies to the booking of Rooms (Services) using the System. This Policy is guided by the principles and provisions of Regulation (EU) 2016/679 (“General Data Protection Regulation”), as well as applicable data protection laws.
Terms and Definitions:
“Rooms (Services)” refers to the set of accommodation services provided to you by the Hotel, as well as other services regulated by applicable local laws.
“Personal Data” means any information relating to an identified or identifiable natural person. This may include names, addresses, phone numbers, email addresses, and any other information relating to a natural person or a combination of information by which a person can be identified.
“Processing” means any use of Personal Data, including its transmission, collection, recording, storage, use, analysis, combination, disclosure, or deletion.
By booking Rooms (Services) using the System and/or providing us with your Personal Data, you confirm that you have read and consented to the use of your Personal Data as described in this Policy.
WHAT PERSONAL DATA DO WE COLLECT?
We may collect and process various types of Personal Data in the course of providing services through the use of the System. Such Personal Data may include, but are not limited to:
Personal Data Provided by You
through the following means:
Booking Rooms (Services) using the System
Registration in the System
Updating or making changes to a booking using the System
Receiving support
Registering to receive messages from us
Communication with our representatives
Within the scope of the interactions described above, we collect the following Personal Data:
Personal information: name, email address, phone number, citizenship, gender, date of birth, place of residence, address, country of residence, government-issued identification documents and/or their numbers, and other identifying information.
Booking data: username and password, loyalty program identification number and details, payment details, guest profiles, booking history, and other data related to the booking of Rooms (Services).
Technical information: IP address, device identifier, browser type, operating system, and other technical details about your device and interaction with our System.
Communication information: correspondence, inquiries, and feedback provided by you.
If required by applicable data protection laws, we will obtain your consent prior to processing your Personal Data for direct marketing purposes. Refusal to provide consent may prevent us from fulfilling important obligations and may hinder our ability to provide the requested services in the future. It is assumed that before submitting the Personal Data of guests traveling with you, you have obtained the necessary consent from such individuals to provide their Personal Data to us and have authorized us to use such Personal Data in accordance with this Policy.
We collect and process Personal Data of minors only with the consent of their parents or other legal guardians. Otherwise, we are obligated to delete the Personal Data of minors. By booking Rooms (Services) using the System and/or providing us with your Personal Data, you consent to these procedures and confirm compliance with regulatory requirements.
Data Received from Third Parties
We also collect certain Personal Data from our authorized affiliates, partners, distributors, and other third parties either directly or through technologies such as cookies.
Personal Data may include the following:
Identifiers such as your name, email address, phone number, country of residence, gender, date of birth, citizenship, address, company name, country of residency, username and password, social media account, and other identifying information.
Protected characteristics such as your gender, age, and other protected personal data under applicable laws.
Financial information, which may include bank or credit card numbers and other financial data.
Audio, electronic, visual, and other similar information, including your photographs or IP address.
This information is intended to update and improve the accuracy of our data in case of any changes to your Personal Data or updates to bookings at the Accommodation Facilities where you book Rooms (Services), as well as for other purposes described in this Policy.
Automatically Collected by the System
When you book Rooms (Services) using our System, we may use cookies and other similar technologies to automatically collect the following information:
Identifiers such as your name, email address, phone number, country of residence, gender, date of birth, citizenship, address, country of residency, username and password, social media account, booking number, loyalty program identification number, booking status, check-in and check-out dates, booking date and time, and all other information related to the booking, as well as your computer's Internet Protocol (IP) address, operating system and browser type, general geographic location, and other persistent identifiers.
Information about your internet activity and other electronic network activity, including pages you visit within the System, viewed links and advertisements, search terms entered, the Uniform Resource Locator (URL) of any website linked to, and the amount of time spent on a web page. This information is also used for the operation, maintenance, and servicing of our System.
THIRD-PARTY LINKS
For your convenience, the System may contain links to other third-party websites (such as advertisements or links to the sites and services of our partners, advertisers, or other third parties).
We do not control and are not responsible for the privacy policies of such third parties. After leaving the System or clicking on a third-party link, we recommend reviewing their privacy policies to understand how these third parties collect and process your Personal Data.
OUR PURPOSE AND LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
OUR PURPOSE
OUR LEGAL BASISWe strive for continuous improvement of our Services and Customer Support.
Processing is necessary for the legitimate interests of EXELY in fulfilling our obligations to Hotels, updating our data, and analyzing your use of our services.The Personal Data you provide helps us deliver the services you request and respond to your inquiries to customer support.
We aim to interact with you and verify your identity when necessary.
Processing is necessary for the legitimate interests of EXELY. If you provide consent, Hotels may use your Personal Data to communicate with you regarding the details of your booking, request feedback, and provide updates and promotional news.
To change your preferences, see the section “How to manage your personal data.”
We aim to ensure the security of our System
Processing is necessary for the purposes of EXELY’s legitimate interests.We may use your Personal Data to protect the security and integrity of our System from fraud and other prohibited or unlawful activities.
We aim to establish business relationships and share promotional offers and marketing communications
Processing is necessary for the purposes of EXELY’s legitimate interests. In the case of marketing communication, we will require your consent, which you may withdraw at any time.Other purposes of data disclosure
Processing is necessary for the purposes of legitimate interests in connection with your booking. We may use your Personal Data to protect the vital interests of guests, comply with legal procedures, or for other reasons.HOW WE USE YOUR PERSONAL DATA
We may use your Personal Data for various purposes, including but not limited to the following:
Providing and improving our services.
Addressing your questions and concerns related to online booking.
Communicating with you to confirm your details and booking information, as well as for any other matters related to your booking.
Sending you business updates and promotional materials.
Processing payments related to your booking.
Evaluating and enhancing your user experience.
Monitoring and ensuring the security of our systems.
Conducting analytics and making improvements.
Complying with legal and regulatory obligations.
The Hotel or EXELY service may contact you via email, phone, SMS, WhatsApp, Viber, or through social media platforms (such as Facebook) for the following purposes:
To confirm your personal or booking information.
To notify you of an incomplete booking.
To remind you of an upcoming booking a few days before check-in.
To send you promotional offers from the Hotel after your departure for potential future bookings.
To request your feedback on the Hotel.
To ask you to leave a review regarding the online booking service.
To offer visa support, airport transfer services, or flight arrangements.
To invite you to participate in a hospitality market survey.
DISCLOSURE OF YOUR DATA
We do not disclose your Personal Data to third parties except where required by law, for the provision of services on our behalf, or to achieve the following business purposes:
Hotels
Our partners have agreements with the Hotels where you book your Room(s) (Services). Your Personal Data is shared with such Hotels in order to provide the services you have requested in connection with your Room (Service) booking. As Data Processors, we process your Personal Data strictly in accordance with the instructions of such Hotels and solely for the purpose of fulfilling contractual obligations.
Service Providers, Partners, and Affiliates
We engage service providers and partners to assist with business operations and the provision of services when you access our System. Our contracts specify that they may access your Personal Data solely for the purpose of providing such services. These partners may offer advertising services, process secure payments, provide technical services, manage customer relationships, analyze website traffic, offer translation or visa support services, send newsletters or surveys, support email or messaging services, administer polls and surveys, and analyze information. Some of our service providers or partners may also engage their own service providers or business partners to assist us further. We may also use and disclose certain Personal Data to our affiliated companies, representatives, and authorized personnel for any legally permitted purpose.
In such cases, the recipient of the Personal Data may not store, use, or disclose the Personal Data for any purpose other than the specific purpose of carrying out such business tasks on our behalf, as outlined in this Policy and in the privacy provisions of the contracts.
Where Required by Law
We may disclose your Personal Data to law enforcement authorities, courts, other governmental bodies, or other third parties when required to comply with legal obligations or otherwise to protect our rights or the rights of any third party.
The following categories of your Personal Data (as outlined above) may be shared with such parties:
Identification data;
Commercial information;
Geolocation data;
Internet or other electronic network activity information;
Audio, electronic, visual, or other similar information;
Professional information; and
Contact information.
If you wish to obtain a list of these third parties, please contact us using the contact details provided below.
CROSS-BORDER DATA TRANSFER
EXELY provides services worldwide. We may transfer your Personal Data to EXELY affiliates or third parties located globally for the purposes described in this Policy. The international transfer of your Personal Data is essential to the effectiveness of our services. We ensure compliance with applicable data protection laws.
Your Personal Data may be transferred to computers located outside your region, province, country, or other governmental jurisdiction where data protection laws may differ. When transferring data across borders, we take adequate measures to comply with applicable data protection laws regarding such transfers.
Some countries are recognized by the European Commission as providing an adequate level of data protection according to the standards of the European Economic Area. In other cases, EXELY uses Standard Contractual Clauses and, where required, additional safeguards for international data recipients.
In certain cases, courts, law enforcement, regulatory, or security authorities in such other countries may have the right to access your Personal Data.
If you wish to obtain a list of these third parties and further details related to the transfer of your Personal Data, please contact us using the contact information provided below.
By booking Rooms (Services) through our System and/or providing us with your Personal Data, you understand and agree that we may transfer your Personal Data globally.
HOW WE USE COOKIES
Cookies are small text files that are sent to and stored in your web browser when you visit our System. They are unique to your account or browser. These cookies can be either first-party or third-party. The section “How We Use Cookies” explains the cookie configuration process. It is important to note that fully disabling cookies and similar technologies may disrupt your experience on the System and cause unexpected issues with certain features.
Types of Cookies
Session cookies exist only while your browser is open and are automatically deleted once it is closed. Persistent cookies remain stored until you or your browser delete them, or until they expire.
Cookies are also categorized as first-party or third-party cookies.
First-party cookies are created and placed on your device by the website you are visiting. They are typically used to support user experience and essential site functionality. Third-party cookies are created and placed on your device by domains other than the one you are visiting. These cookies are generated when a website contains elements from external sites, such as third-party images or advertisements.
Cookies do not personally identify you. They identify your browser.
We use cookies for the following purposes:
Ensuring the proper delivery of our services
Preventing fraud and violations of our Terms of Service
Understanding the behavior of our visitors, enabling us to remember your preferences and configurations
Analyzing and improving our services.
You have the option to reject specific cookies by adjusting the cookie settings in your web browser. However, please note that doing so may affect the availability of certain features of our System.
SECURITY OF YOUR PERSONAL DATA
We are deeply committed to ensuring the security of your Personal Data and have implemented both technical and organizational measures to protect it. These safeguards include encryption, access control, regular security assessments, and comprehensive employee training in accordance with data protection protocols.
In our efforts to ensure the security, confidentiality, and integrity of Personal Data, we apply various physical, administrative, and technical security measures. It is important to note that no method of transmission or storage of data can guarantee absolute security, and we cannot claim that our network or systems will never face potential breaches. However, we take reasonable precautions to protect your Personal Data from risks such as loss, unauthorized interference, unauthorized access, or disclosure.
HOW LONG DO WE RETAIN YOUR PERSONAL DATA?
We retain your Personal Data for as long as it is necessary to provide the services you request and to fulfill other legal obligations or important business purposes, such as enforcing our contracts, maintaining the security of our services, business, and System, responding to legal claims, protecting and asserting our legal rights, or resolving disputes.
ACCESS AND CONTROL OF YOUR PERSONAL DATA
You can manage your Personal Data via the "Modify Booking" page in the confirmation email you received after booking. For any other inquiries, please contact us at: privacy@exely.com.
You may choose the type of communications you wish to receive from us. Please note that we may be legally required to retain certain data in cases where we need to verify your identity using the Personal Data we have on record. This is necessary to ensure we locate the appropriate information and prevent disclosure of your Personal Data to anyone not authorized to access it.
Depending on your location and in accordance with applicable data protection laws, you may have the following rights:
Right of access – This allows you to obtain a copy of your data.
Right to withdraw consent
Right to opt out of receiving our electronic communications.
Right to erasure/deletion – Allows you to request the deletion of your data, provided there is no legitimate reason for us to continue processing it.
Right to object to processing – You have the right to request that we stop processing your Personal Data and/or sending you promotional messages.
Right to rectification – Allows you to request correction or modification of any incomplete or inaccurate information we hold about you.
Right to restrict processing
Right to lodge a complaint with your local data protection authority.
Exercising Your Rights
To exercise your rights under this Policy, please contact us at privacy@exely.com.
Please provide your identifying information and specify your request. We will use the details from your online booking to verify your identity. We will only ask you to provide the Personal Data that you originally shared with us. Please note that we may keep a record of your correspondence to help resolve any issues you raise.
We make commercially reasonable efforts to delete your Personal Data where necessary, but we retain records required to comply with regulatory authorities or applicable federal, regional, or local laws. We will retain Personal Data for as long as necessary to fulfill the aforementioned purposes or our legitimate business interests, and to comply with legal obligations such as service agreements, ensuring the security of our services, or resolving disputes.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
If we make any material changes to this Policy that significantly alter how we process your Personal Data, we will notify you within our System or by other means, as required by data protection laws. By continuing to use our services without providing explicit consent or opting out, you acknowledge and agree to these changes through your continued use.
We recommend that you regularly review the latest version of our Policy to stay informed about how we help protect your Personal Data. You acknowledge and agree that it is your responsibility to periodically review this Policy and be aware of any updates.
If you have any questions about this Policy or would like to exercise your rights, please contact us at the following address:
Republic of Uzbekistan, Tashkent, Mirabad district, Movarounnaxr MFY, Istiqbol ko'chasi, 34-uy
or via email at: privacy@exely.comWe value your privacy and your rights as a data subject. Therefore, we have appointed Prighter and its local partners as our privacy representative and your contact point for the following region: European Union (EU).
Prighter provides you with an easy way to exercise your privacy rights (e.g., requests for access or deletion of personal data).
If you would like to contact us through our representative, Prighter, or exercise your data subject rights, please visit the following website:
https://prighter.com/q/16370082906EXELY’s representative in the APAC region:
HOSPITALITY SALES INNOVATIONS PTE. LTD.,
Registration number: 202144399G
Registered address: 10 Anson Road #20-05 International Plaza, Singapore (079903)
Email: privacy@exely.sgData Controller (Operator) as defined by applicable data protection laws:
LLP "Lake View",
BIN: 070140012990
Address: 010000, Astana, Mukhktar Auezov St., Building 8, Office/Apartment 3
Phone: +7 775 289 2739
Email: lakeviewborovoe@gmail.comBy booking Rooms (Services) through the System and/or providing us with your Personal Data, you confirm that you have read and understood this Policy and give your consent to the actions described herein.